AI SALES & CUSTOMER ENGAGEMENT

One AI System forLeads, Sales & Customer Engagement.

Frosty Agent connects website and WhatsApp conversations, links trackable Google and Meta ad enquiries to their campaigns, qualifies leads, manages eligible follow-ups, supports bookings and helps answer customer questions before and after the sale.

24/7 automated•Website & WhatsApp
THE PROBLEM

Hot Leads
Don't Wait.

Every customer enquiry is an opportunity. Frosty helps businesses respond quickly, understand customer intent and follow up before interested leads go cold.

Faster Replies
Answer routine website and WhatsApp enquiries when customers reach out.
Lead Qualification
Capture customer needs and recognize high-intent enquiries.
Timely Follow-ups
Re-engage eligible leads using configured timing and stop rules.
Frosty Agent
One AI agent for website and WhatsApp.
One system to keep conversations moving.
WITHOUT FROSTY AGENT
Website
Website
New enquiry
WhatsApp
WhatsApp
New message
Email
Email
Coming soon
Waiting for
response
Delayed
follow up
Lead lostOpportunity
gone forever
VS
WITH FROSTY AGENT
Website
Website
New enquiry
WhatsApp
WhatsApp
New message
Email
Email
Coming soon
Frosty Agent
FROSTY AGENT

Responds instantly in seconds

24/7 • Instant • Accurate
Qualified Lead

Happy customer
Higher conversions

More revenue
EVERY MINUTE MATTERS

Every Minute Matters
When a Customer Enquires.

Customers often compare businesses before making a decision. Frosty helps respond to enquiries quickly, qualify interested leads and move each conversation towards a useful next step.

Instant answers keep prospective customers engaged.
While others delay, Frosty keeps conversations moving.
Customer Journey Flow
01
Enquiry Received
Customer reaches out across Website or WhatsApp.
02
Frosty Responds
Instant replies using your approved business information.
03
Lead Qualified
Understands customer intent, needs and timeline.
04
Booking Request or Handover
Consultation requested or conversation handed to team.

Thecustomerwasready.Thebusinesswasn't.

There has to be a better way.

INTRODUCING FROSTY AGENT

Meet Frosty Agent.

Frosty brings customer conversations, lead qualification and configured next steps together, using the information and workflows supplied by your business.

Uses your approved business informationLearns from approved business documents and FAQs.
Works across your supported channelsSupports Website and WhatsApp conversations.
Supports configured next stepsQualifies leads and moves conversations forward.
Website
WebsiteNew enquiry
WhatsApp
WhatsAppNew message
Email
EmailComing Soon
Frosty Agent
Frosty Agent
Understand • RespondQualify • Act
Qualified Lead
Lead Details Captured
Follow-up Ready
Fast ResponsesEngage in seconds
Qualified LeadsIdentify customer intent
Team HandoverSeamless team escalation
Follow-upsConfigured re-engagement
PRODUCT OVERVIEW

What is Frosty Agent?

Frosty Agent is an AI-powered system for managing business enquiries and customer conversations. It answers routine questions using your approved content, collects lead information, supports booking requests and configured follow-ups, and gives your team the context it needs to take over. Website and WhatsApp conversations can stay connected when a customer is reliably matched.

Frosty Agent
Dashboard Overview

Welcome back to your workspace

Product preview

0

Conversations

0

Messages

0

Leads Captured

98.4% Valid

0

Conversations Left

Custom Analytics Charts
Conversation Volume
864
OMNI-CHANNEL. UNIFIED AGENT.

One Connected Customer Journey
Across Website & WhatsApp.

Frosty helps customers continue conversations between your website and WhatsApp through supported handoff flows. The available conversation history and customer context can be used when the same customer is reliably identified and matched.

WebsiteLive
WhatsAppLive
EmailComing Soon
SK
Sneha Kapoor
Active on Web & WhatsApp
82/100 Intent
Frosty Agent Unified Reply

“Hi Sneha! Thanks for checking our pricing page earlier. I have your custom quote ready for review.”

CRM synced in real timeZero context lost
CRM + LEAD INTELLIGENCE

Focus on the Leads That Matter Most.

Frosty helps organize customer enquiries into Hot, Warm and Cold groups using available conversation details and configured qualification rules, so your team can prioritize the right conversations.

Product Preview · Sample Data

Live Leads

Sample Feed

New leads coming in

Jessica Taylor
Jessica Taylor
Pricing enquiry
76
Robert Brown
Robert Brown
Request for quote
76
Amanda White
Amanda White
Downloaded brochure
61
Thomas Miller
Thomas Miller
Website visit
42

Smart Lead Segregation

Auto prioritizing
Hot Leads
Ready to engage
12
avataravataravatar
+8
Warm Leads
Showing interest
28
avataravataravatar
+24
Cold Leads
Low intent
46
avataravataravatar
+42
CAMPAIGN ATTRIBUTION

Know Which Google & Meta Ads Bring Qualified Leads.

Frosty helps connect trackable Google and Meta ad enquiries with campaign information, customer intent and lead qualification results. Compare which campaigns bring serious enquiries while keeping unavailable or untracked sources correctly marked as Unknown.

Capture Available Campaign Context

Connect supported UTM and ad identifiers to the enquiries they can reliably identify.

Compare Qualified Leads by Campaign

See how lead intent and available outcomes differ across tracked campaigns.

Understand Your Lead Costs

Review cost per conversation and qualified enquiry when reliable campaign-spend data is provided.

Unified Reporting

Review supported Google and Meta enquiry sources in one reporting view.

Campaign Attribution & Ad Spend

Last 7 Days

Traffic attribution from WhatsApp Click-to-WhatsApp ads & website UTM / gclid / fbclid campaigns.

Total Conversations: 188Attributed: 169
Ad Spend: $650
Campaign / SourceConvsLeadsChannels (WA / Web)Monthly Ad SpendCost / ConvCost / Lead
Google Search - AI Agents Hig...google
6221
0 WA/62 Web
$650$10.48$30.95
Meta Ads - Summer Scale 2026facebook
ID: meta_ad_9921827
4814
48 WA/0 Web
+ Add spend——
Click-to-WhatsApp Lead Reta...instagram
ID: ctwa_wa_8831902
3511
35 WA/0 Web
+ Add spend——
LinkedIn Sponsored - B2B Mid...linkedin
ID: li_ad_4401923
248
0 WA/24 Web
+ Add spend——
Direct Traffic
Direct URL visits
122
0 WA/12 Web
———
Organic Search
Unpaid search visits
82
0 WA/8 Web
———
Unknown Source
Missing or untracked parameters
61
2 WA/4 Web
———
DUAL-CHANNEL ARCHITECTURE

Two Channels. One Connected Workflow.

Frosty supports Website and WhatsApp enquiries with shared customer context when a contact is reliably matched between supported journeys.

Website
WEB AGENT

Website Conversion Agent

Answers website enquiries using approved business information, captures intent and supports configured booking or handover.

FOR: WEBSITE VISITORS • INBOUND LEADS • E-COMMERCE

Shared contextual memory
WhatsApp
WHATSAPP AGENT

WhatsApp Conversation Agent

Continues eligible conversations, supports voice notes where enabled and helps with follow-up and customer questions.

FOR: 24/7 WHATSAPP ENGAGEMENT • LEAD NURTURE • SUPPORT

Not a chatbot

From Customer Enquiries to Business Actions.

Frosty can move conversations forward through configured qualification, booking requests, quotation workflows, follow-ups and human handover.

UNDER THE HOOD

AI Built Around Your
Business Knowledge
and Workflows.

Frosty uses your approved business information, documents and connected systems to help answer customer questions. Configurable safeguards, action permissions and human handover support workflows that need additional oversight.

01

Business Knowledge

Approved website information, FAQs and documents.

02

Response Controls

Configured rules and human review where required.

03

Connected Workflows

Supported calendars, CRM or other integrations when configured.

04

Multilingual Support

Language and voice capabilities where supported.

EnglishEspañolFrançaisDeutschItalianoPortuguêsNederlandsPolskiРусскийУкраїнськаΕλληνικάTürkçeहिन्दीবাংলাਪੰਜਾਬੀગુજરાતીमराठीதமிழ்తెలుగుಕನ್ನಡമലയാളംଓଡ଼ିଆঅসমীয়াاردوनेपालीසිංහල简体中文繁體中文日本語한국어Tiếng ViệtไทยBahasa IndonesiaBahasa MelayuFilipinoالعربيةעבריתفارسیՀայերենქართულიKiswahiliEnglishEspañolFrançaisDeutschItalianoPortuguêsNederlandsPolskiРусскийУкраїнськаΕλληνικάTürkçeहिन्दीবাংলাਪੰਜਾਬੀગુજરાતીमराठीதமிழ்తెలుగుಕನ್ನಡമലയാളംଓଡ଼ିଆঅসমীয়াاردوनेपालीසිංහල简体中文繁體中文日本語한국어Tiếng ViệtไทยBahasa IndonesiaBahasa MelayuFilipinoالعربيةעבריתفارسیՀայերենქართულიKiswahili
CRMKnowledge LayerAI Core
SELF-SERVE SETUP

Get Started with Frosty Agent in
3 Simple Steps.

Set up the knowledge, conversation rules and supported channels that fit your business. Basic configuration and custom integrations may require different setup times.

Guided Setup

Simple 3-step flow

Auto-learning

From URLs & docs

Response Controls

Configured safeguards

Import
● In Progress
Customize
Test & set safeguards
Deploy
Live on Web & WhatsApp
01
Step 1 of 3

Connect Your Business Information

Website content ingestion
Upload PDFs, docs & brochures
Approved pricing rules & FAQs
Custom brand guidelines
StageStep 01
WHO IS FROSTY FOR?

Built for Businesses That
Depend on Enquiries.

From clinics and real estate to education, professional services and more, Frosty helps businesses answer routine enquiries, identify interested customers and manage follow-ups through supported Website and WhatsApp workflows.

E-commercePre-trained for E-commerce

Handles product queries, sizing FAQs & shopping assistance

E-COMMERCE AI AGENT · CURRENTLY IN TESTING

AI Shopping Assistance for E-commerce Stores.

We’re testing e-commerce capabilities including product discovery, shopping assistance, store integrations and cart recovery. If you run an online store, you can request early access and help shape the product.

Request Early Access
GET STARTED

Give Every Enquiry a Clear Next Step.

See how Frosty Agent could work with your business content, website enquiries, WhatsApp conversations and lead management workflows.

AI Sales & Customer Engagement Platform | Frosty Agent