Frosty Agent connects website and WhatsApp conversations, links trackable Google and Meta ad enquiries to their campaigns, qualifies leads, manages eligible follow-ups, supports bookings and helps answer customer questions before and after the sale.
Every customer enquiry is an opportunity. Frosty helps businesses respond quickly, understand customer intent and follow up before interested leads go cold.
Responds instantly in seconds
24/7 • Instant • AccurateHappy customer
Higher conversions
Customers often compare businesses before making a decision. Frosty helps respond to enquiries quickly, qualify interested leads and move each conversation towards a useful next step.
There has to be a better way.
Frosty brings customer conversations, lead qualification and configured next steps together, using the information and workflows supplied by your business.
Frosty Agent is an AI-powered system for managing business enquiries and customer conversations. It answers routine questions using your approved content, collects lead information, supports booking requests and configured follow-ups, and gives your team the context it needs to take over. Website and WhatsApp conversations can stay connected when a customer is reliably matched.
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Frosty helps customers continue conversations between your website and WhatsApp through supported handoff flows. The available conversation history and customer context can be used when the same customer is reliably identified and matched.
Website and WhatsApp live today, Email coming soon.
Every interaction. Every detail. Always in context.
Real-time updates across every channel.
Unified profile. Complete conversation history.
Hi Sneha! 👋
Thanks for reaching out across different channels. I can help you with pricing, discounts and delivery timelines for 100 units.
Frosty helps customers continue conversations between your website and WhatsApp through supported handoff flows. The available conversation history and customer context can be used when the same customer is reliably identified and matched.
“Hi Sneha! Thanks for checking our pricing page earlier. I have your custom quote ready for review.”
Frosty helps organize customer enquiries into Hot, Warm and Cold groups using available conversation details and configured qualification rules, so your team can prioritize the right conversations.
New leads coming in
Frosty helps connect trackable Google and Meta ad enquiries with campaign information, customer intent and lead qualification results. Compare which campaigns bring serious enquiries while keeping unavailable or untracked sources correctly marked as Unknown.
Connect supported UTM and ad identifiers to the enquiries they can reliably identify.
See how lead intent and available outcomes differ across tracked campaigns.
Review cost per conversation and qualified enquiry when reliable campaign-spend data is provided.
Review supported Google and Meta enquiry sources in one reporting view.
Traffic attribution from WhatsApp Click-to-WhatsApp ads & website UTM / gclid / fbclid
campaigns.
| Campaign / Source | Convs | Leads | Channels (WA / Web) | Monthly Ad Spend | Cost / Conv | Cost / Lead |
|---|---|---|---|---|---|---|
Google Search - AI Agents Hig...google | 62 | 21 | 0 WA/62 Web | $650 | $10.48 | $30.95 |
Meta Ads - Summer Scale 2026facebook ID: meta_ad_9921827 | 48 | 14 | 48 WA/0 Web | + Add spend | — | — |
Click-to-WhatsApp Lead Reta...instagram ID: ctwa_wa_8831902 | 35 | 11 | 35 WA/0 Web | + Add spend | — | — |
LinkedIn Sponsored - B2B Mid...linkedin ID: li_ad_4401923 | 24 | 8 | 0 WA/24 Web | + Add spend | — | — |
Direct Traffic Direct URL visits | 12 | 2 | 0 WA/12 Web | — | — | — |
Organic Search Unpaid search visits | 8 | 2 | 0 WA/8 Web | — | — | — |
Unknown Source Missing or untracked parameters | 6 | 1 | 2 WA/4 Web | — | — | — |
Frosty supports Website and WhatsApp enquiries with shared customer context when a contact is reliably matched between supported journeys.
Answers website enquiries using approved business information, captures intent and supports configured booking or handover.
FOR: WEBSITE VISITORS • INBOUND LEADS • E-COMMERCE
Continues eligible conversations, supports voice notes where enabled and helps with follow-up and customer questions.
FOR: 24/7 WHATSAPP ENGAGEMENT • LEAD NURTURE • SUPPORT
Frosty can move conversations forward through configured qualification, booking requests, quotation workflows, follow-ups and human handover.
“Do you work with clinics like ours?”
via WebsiteFrosty uses your approved business information, documents and connected systems to help answer customer questions. Configurable safeguards, action permissions and human handover support workflows that need additional oversight.
Approved website information, FAQs and documents.
Configured rules and human review where required.
Supported calendars, CRM or other integrations when configured.
Language and voice capabilities where supported.
Set up the knowledge, conversation rules and supported channels that fit your business. Basic configuration and custom integrations may require different setup times.
Simple 3-step flow
From URLs & docs
Configured safeguards
Set lead questions, approved channels, safeguards and handover rules.
Activate supported channels, monitor outcomes and refine responses.
From clinics and real estate to education, professional services and more, Frosty helps businesses answer routine enquiries, identify interested customers and manage follow-ups through supported Website and WhatsApp workflows.
Handles product queries, sizing FAQs & shopping assistance
We’re testing e-commerce capabilities including product discovery, shopping assistance, store integrations and cart recovery. If you run an online store, you can request early access and help shape the product.
See how Frosty Agent could work with your business content, website enquiries, WhatsApp conversations and lead management workflows.